Texting Policy

By providing your mobile phone number to Quality HVAC and checking the SMS consent box on any of our website forms, you expressly consent to receive text messages from us regarding service appointments, quotes, follow-ups, customer service inquiries, marketing offers, review requests, referrals, and other communications related to our HVAC services.

Consent to receive marketing text messages is not a condition of purchasing any goods or services from Quality HVAC.

Once you opt in, you may receive any of the following types of messages from Quality HVAC:

• Appointment confirmations and reminders
• Service status updates and technician dispatch notices
• Customer service responses to your inquiries
• Promotional offers and seasonal HVAC tips
• Review requests after a completed service visit
• Referral program incentives and updates

Message frequency varies based on your interactions with us. You may receive up to ten messages per month for standard communications, with additional transactional messages around scheduled service appointments. We do our best to keep messaging relevant and helpful.

Standard message and data rates may apply to every message sent or received. You are responsible for any charges billed by your wireless carrier. Quality HVAC is not responsible for any wireless carrier charges incurred by you. Please contact your carrier for details about your specific text messaging plan.

You may opt out of receiving SMS messages from us at any time. Use any of the keywords below by replying directly to a message you have received from Quality HVAC:

If you need assistance with our text messaging services, reply HELP to any message you have received from us, or reach our team directly using the contact details below. Carriers are not liable for delayed or undelivered messages.

Your information is handled in accordance with our Privacy Policy. We do not sell, rent, or share your phone number or SMS opt-in data with third parties for their marketing purposes.

Quality HVAC reserves the right to modify this Texting Policy at any time. Changes will be effective immediately upon posting to this page. Your continued use of our SMS services after such changes constitutes acceptance of the revised policy.

If you have any questions about this Texting Policy, your SMS subscription, or how to opt out, please contact us at:

• Email: info@qualityhvac365.com
• Phone: (855) QTY-HVAC
• Address: 13504 Kenton Ave, Crestwood, IL 60418

This Texting Policy is for informational purposes and aligns with industry-standard 10DLC carrier compliance requirements. For full details on how your data is handled, please review our Privacy Policy.